FAQs
Q: Your Shop Address?
17224 S. Figueroa Street, J0103 GARDENA, CA- 90248, USA.
Q: Shop Time?
Shop Time: Tuesday-Friday 8 am - 5 pm, Saturday & Sunday 9 am - 4 pm.
Q: How do I check the status of my order?
You will receive an email confirmation to the email address provided, upon placing your order successfully. This email will contain information about the status of your order.
Q: When will my order be dispatched?
Your order will be dispatched within 1-2 working days of placing your order. You will receive an email confirmation to the email address provided.
Q: Where is my order?
We will notify you by email when your order is dispatched. If your tracking number indicates that your order has been delivered and you haven’t received it, please check if someone else at your address has accepted it or look for a notification of attempted delivery. If you still can't find your order, contact the carrier for assistance.
Q: How long will it take to receive my order?
Please visit our delivery policy page for estimated delivery times, these times are indicative and subject to availability, payment authorization, verification and processing.
Q: Can I track my order?
Yes, you can track your order using the tracking number provided in your email confirmation.
Q: What if I haven't received my order yet?
If you haven't received your order yet, please check the delivery status using the tracking number provided in your email confirmation. If you still have concerns, please contact us for assistance.
Q: What if I have further questions about my order?
If you have further questions about your order, please contact our customer service team for assistance.
Shop Address: 17224 S. Figueroa Street, J0103 GARDENA, CA- 90248, USA.